How to request a refund from Turkish Airlines?
When a person cancels their flight ticket with Turkish Airlines, they would like to get a refund of the same. To receive the refund for your unused flight ticket, you have the Turkish Airlines online refund option, where you are required to fill out a form directly from the site. Here are the steps for requesting a refund online:
- Head over to the official site of Turkish Airlines in your browser,
- Now navigate the "Refund and Change Request" option on the site,
- It will direct you to a new page,
- Choose the refund request option on the table,
- Now add your reservation number or ticket number in the column,
- Add your full name and contact info,
- Choose the mode of refund you like to receive,
- Attach any required document with the form,
- Next, tap the Send button at the end of the refund form.
Following the above steps, your Turkish Airlines refund form will be submitted, and your refund for the flight ticket will be processed in a few days.
How to call Turkish Airlines to get a refund?
In case you are thinking of talking with a Turkish Airlines expert at customer service to submit your refund request, you can place a call by using the below guidelines:
- Dial the Turkish Airlines refund phone number: (800) 874-8875,
- As an expert avails over the call, you can ask to submit your refund request,
- The person will first take your personal and reservation info,
- Then provide other necessary details for the refund,
- In a moment, your request will be submitted to Turkish Airlines,
- A copy of the refund request will be shared with you in the email.
What is Turkish Airlines refund policy?
Before contacting the airline for a refund and submitting the request, you must be aware of the Turkish Airlines refund policy, as there are certain conditions to be eligible for a flight ticket refund. The policies are listed here so you can go through them:
- Turkish Airlines provide a 24-hour time frame to cancel the ticket; the passengers who cancel their flight under the same will receive a full refund of the ticket's value.
- Passengers canceling the ticket outside of the 24-hours time frame will be eligible for a partial refund.
- The ticket must be canceled on time to receive the refund from Turkish Airlines. The refund request can be submitted
- A passenger can also be allowed to use half of the ticket and apply for a refund of the unused part if they have a flexible fare.
- A non-refundable Turkish Airlines flight ticket will not be obligated for the original mode of payment; only credit refunds will be provided.
- One can choose to receive a travel voucher for the refundable fares as well.
- A ticket that is canceled because of a change in the original boarding will be applicable for a full refund at Turkish Airlines.
- In case you cannot board the flight due to overbooking or there are some technical issues, you can receive a full refund or a rebooking without additional cost from Turkish Airlines.
- The cancellation of a flight due to medical urgency provided with the concerned certificates will also be up for a full refund, but the taxes will be deducted.
- The flight booked by an agent outside of Turkish Airlines will not be eligible for a direct refund for canceling the ticket. You are required to contact the same agent to submit your request.
How long does it take to get a refund from Turkish Airlines?
The flight ticket payment mode determines how much time will take for Turkish Airlines to provide the refund. If your flight was purchased with a card and an online mode, then within seven days of submitting the Turkish Airlines refund request, you will receive the refund. If the ticket was purchased with a cheque or cash, then it will take around 20 working days.
Final Words
So, in any uncertain case, you cannot use your flight ticket booked at Turkish Airlines. You can apply for a refund request with the online and offline modes. Above, the policies are mentioned that will help you to understand your refund eligibility. Go through with the same and apply for your refund in your preferred mode.
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