How do I get a refund from Fiji Airways?

How do I get a refund from Fiji Airways?

After canceling any flight booking, the first question that comes to mind is about a refund. If you have made your booking with Fiji Airways then don't worry, Fiji Airways refund your money after the flight cancellation according to the policies that we are discussing here. Read this blog throughout & get details about Fiji Airways refund form, policy & fees.

Can I get my money back from Fiji Airways?

Yes, refunds are available if you have made a reservation with Fiji Airways. You can get a refund from Fiji Airways online and offline mode. The online mode is accessible and takes less time than offline, where the Fiji Airways customer service executive will help you get a refund.

Steps to get a refund from Fiji Airways online:

Passengers can follow the below steps to apply for a Fiji Airways refund online.

  • Visit the Fiji Airways official website. (www.fijiairways.com)
  • Select the Refund option.
  • Click on the request refund option and Fiji airways refund request form.
  • Fill out the flight booking number and the passenger's name.
  • Submit the Fiji Airways refund form.
  • You will receive the confirmation mail at your provided mail address.

Steps to request a refund to Fiji Airways on call:

You can also request a refund through Fiji Airways customer service agents. You can call on Fiji airways refund phone number 00 679 672 0777 available on the official website. Follow the given steps-

  • Dial 00 679 672 0777 on your phone
  • Choose your preferred language.
  • Follow the IVR instructions.
  • Press 4 for Fiji Airways refund request.
  • Please wait a while before your call gets connected to the agent.
  • Ask him to proceed to request a refund on your behalf.
  • Provide him the relevant details like cancellation id, full name, etc., and wait.
  • You will receive a confirmation mail on your provided email id.

Don't forget to ask for the refund reference number to check the refund status in the future if your Fiji airways refund delays.

What is Fiji Airways' refund policy?

Fiji Airways have a flexible cancellation and refund policy for their customers. Passengers are allowed to cancel their flight within 24 hours of their scheduled departure. Below are the other essential policies mentioned-

  • If you cancel within 24 hours of the ticket purchase time and your departure timeline is after seven or more days, you are eligible for a full refund.
  • According to the Fiji Airways refund policy, You will be provided future travel credits if you cancel a non-refundable flight ticket.
  • If you cancel your group booking, you need to contact the customer service number for the cancellation and refund process because group booking cancellation is not allowed online.

Fiji Airways COVID refund policy:

Fiji Airways will provide a full refund if you are denied boarding the fight because of positive COVID results in the Antigen Covid test. According to the Fiji Airways covid refund policy, if the flight is canceled due to covid policies in your destination city, then you will be provided a full refund.

How long does Fiji Airways refund take?

The Fiji Airways refund process time will depend on the mode of payment you used while purchasing the flight ticket.

  • If you used the online banking credit/ Debit cards option to buy the airline ticket, the Fiji Airways refund would take seven to ten business days to get credited to your original payment option.
  • Fiji Airways refund time will be increased for twenty working days if you have made the payment through cash or cheque.

Related Blogs:

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How do I request a refund from Delta?

How do I get my money back from WestJet?

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