How do I cancel my VivaAerobus flight?

Can I cancel Viva Aerobus?

Yes, you can. If you have booked your flight with Viva Aerobus and want to cancel a Viva Aerobus flight, then the airline allows you to cancel your flight within 24 hours of the reservation without applying any Viva Aerobus cancellation charges.

How do I cancel my VivaAerobus flight?

You can use various methods to cancel your VivaAerobus flight booking. You can use online and offline methods, including- phone, email, live chat, etc. few of them are mentioned below-

Steps to cancel Viva Aerobus flight booking online:

If you had made your booking online and now want to cancel your Viva Aerobus booking, then you can complete by yourself by following the easy steps mentioned below;

  • Visit the official website of VivaAerobus.
  • Locate the My Booking tab.
  • Fill out your booking code and last name and click search
  • Find your reserved flight online.
  • Select the cancel option
  • Now a cancellation form will appear.
  • Fill in the details and select the reason for the cancellation.
  • Click submit to process your Viva Aerobus cancel flight online.
  • A refund amount will appear on the screen after deducting the cancellation charges (if applicable).
  • Select process refund and complete the process.
  • You will obtain a confirmation email on your provided email id.

Steps to cancel Viva Aerobus flight booking on call:

  • Dial Viva Aerobus phone number +1 866 359 8482.
  • Choose your preferred language
  • Follow the IVR instructions
  • Press 3 for flight cancellation
  • After pressing the suitable number key, wait a while
  • Explain your situation to the Viva Aerobus executive.
  • Ask him to complete the Viva Aerobus cancel booking process on your behalf of you.
  • Provide the relevant details for cancellation of your flight booking id and last name
  • After the process completion, you will receive a mail from the airline.

Steps to cancel Viva Aerobus flight booking at the airport:

You can visit the airport and go to the Viva Aerobus helpdesk counter. You have to ask for the cancellation form from the Viva Aerobus executive and fill it out. After checking all the filled details, submit the form. You would receive your refund amount in 15-20 days to your provided payment option if you paid through cash/cheque.

What is the VivaAerobus cancellation policy?

Viva Aerobus has a flexible cancellation policy for their customers to make their experience memorable with the airline. Below you will find the information about the airline cancellation policies.

  • As per the Viva Aerobus cancellation policy, if there is a change of plan, you can cancel the flight free of expense within 24 hours of booking unless you buy the ticket seven days or more prior to the departure date.
  • According to the Viva Aerobus cancellation policy, After 24 hours, there is a penalty depending on the ticket type, your destination, flight class departure date, etc.
  • If the airline delays your flight for more than 3 hours or cancels it, Then you are qualified to get a refund or compensation, depending on the situation.
  • You can cancel the flight by visiting the official website of the airline or contacting the customer service team.
  • The passenger that was unable to board a flight on the scheduled date because of the death of a Close Relative or due to a serious illness that prevented the Passenger from using the flight, provided that the passenger provides a medical certificate to get make a cancellation.

Can you cancel Viva Aerobus within 24 hours?

As per the Viva Aerobus 24-hour cancellation, if the Passenger decides not to take the flight purchased, they can cancel it and request a refund of the ticket price through the Viva Aerobus Call Center within 24 hours of its purchase. The Passenger should not have completed the check-in process online or at the airport.

How much does it cost to cancel a Viva Aerobus flight?

If you are canceling your reservation after 24 hours of the risk-free window, then you will have to pay $80-$110 as a Viva Aerobus cancellation fee.

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How do I get in touch with Viva Aerobus?

 

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