How to get a refund from Singapore Airlines?

How to get a refund from Singapore Airlines? 

Singapore Airlines provides refunds to passengers whose flights have been canceled or delayed due to reasons that are under the control of Singapore Airlines. Also, in case any passenger finds that his bags are missing or misplaced, then they can reach customer services and request a refund. 

If you have recently traveled with Singapore Airlines and looking to get a Singapore Airlines refund for your flight delay, then you can read the essential details mentioned here. Also, you are required to obey the refund policies so that you do not have any confusion regarding the same. 

The online process to request a refund from Singapore Airlines: 

Many Singapore Airlines ticket holders are not sure of the process to request a refund. If you are one among them who does not have any idea to claim a refund and looking for information, then you are supposed to fill Singapore Airlines refund form using the sequential steps given below:

  • Go to the website of Singapore Airlines.
  • Go to your booking followed by pressing the “manage booking” option.
  • Enter your booking reference number and passenger's last name and press on the “manage booking” option.
  • Once you find your ticket, click on the refund form link.
  • Now enter all the details and attach the supporting documents verifying your details. 
  • Mention your reason for requesting a refund.
  • Tap on the submit button. After your refund request is processed, it might take a few days to receive your money in the original mode of transaction. 

How to request a Singapore Airlines refund on call? 

Numerous passengers want to get their flight reservation fares back in case of luggage lost or delayed flights. Sometimes the online process to receive a refund is not available for every passenger, and they look for an alternate way to request a refund. Such passengers can call the customer care services of Singapore Airlines and get their money back. 

Passengers are required to dial Singapore Airlines' refund phone number:  +65 9184 8888, to get their refund-related problems resolved or to get back their money. Singapore Airlines phone calls are answered by an automated voice, go through the instructed steps. Finally, when calls are connected to corresponding Singapore Airlines representatives, they can provide their canceled ticket number and request a refund, mentioning their reason. 

What is Singapore Airlines refund policy?

Travelers are always advised to follow Singapore Airlines refund policy if they wish to get their ticket fares back post cancellations. If you wish to receive a refund from Singapore Airlines, then you must always be familiar with refund policies and also follow them to eliminate refund-related concerns. Some of the important Singapore Airlines refund policies are given below:

  • Those passengers who want to request a full refund from Singapore Airlines must request one within the initial 24 hours.
  • If any passenger fails to make a refund request within 24 hours, then he will not get full money back. They will get a deducted amount. 
  • If any Singapore Airlines ticket holder comes across an emergency at the last moment that causes flight cancellation and wants to request a refund for the same, then he must provide supporting medical documents to get a full refund.
  • If any traveler has travel insurance or has purchased business class tickets, then he can cancel the booking and get a refund anytime. 
  • Singapore Airlines ticket holders who have purchased non-refundable tickets must take note that only a portion of refundable taxes will be refunded and not your entire ticket fare. 

How long does it take to get a refund from Singapore Airlines?

Many passengers are confused about the time taken by Singapore Airlines. If you are also confused about Singapore Airlines refund time, then you must take note that the airline takes approximately 7-10 business days to refund your money if you select an online mode of communication. For transactions made offline, passengers can get their money back after 15-20 business days. 

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