Get In Touch with Turkish Airlines customer service Easily!
Turkish Airlines is the most successful Airline in Turkey; it is also the world's largest airline by the number of passenger destinations. They provide services in almost every part of the world. If you are also planning your upcoming trip with Turkish Airlines and require assistance from Turkish Airlines customer service to book, change, cancel, or upgrade your flight or have other queries related to the services offered by Turkish Airlines. The customer service team of Turkish Airlines can be reached through numerous ways, such as phone calls, chat, social media, Email, etc. To know more about them, please make sure to read the pointers mentioned below.
How to talk to someone at Turkish Airlines?
Passengers often prefer to talk to a human representative of an airline when it comes to getting any assistance. Turkish Airlines have phone call services for passengers who seek help from someone at Turkish Airlines. Passengers can make a call at Turkish Airlines phone number +1-800-874 8875 and talk to the customer service representative. Every passenger must know that there will be some hold time, and initially, they are supposed to follow the automatic instructions. And after that, they will be connected to a representative.
How to call a Turkish Airlines agent?
Suppose you want to talk to an agent of Turkish Airlines via phone call. Then you can call the Turkish Airlines customer service phone number and talk to the airline’s agent to resolve your query. Follow the mentioned below to make a call:
- Dial Turkish Airlines 24/7 Toll-free number +1-800-874 8875
- Follow the IVR instructions.
- Press 1 to manage booking.
- Press 2 to make a new reservation.
- Press 3 for a refund.
- Press 4 for baggage.
- Press 5 for special assistance.
- Press 7 to talk to an agent.
- Wait till the call gets connected.
- Once the call connects, start talking to the agent about your query.
Possible ways to get through Turkish Airlines customer service:
There are various possible ways to get through Turkish Airlines customer service. Passengers can contact using any of the methods mentioned below to get assistance.
- Phone call: Turkish Airlines provides different contact numbers for various countries. To locate the contact numbers, visit the website of Turkish Airlines, click on Help, and then on Get in Touch. Select your country, dial the number, and start talking to the customer service representative.
- WhatsApp chat: The option to engage in chatting through WhatsApp is available. The service provided over WhatsApp is generally automatic, and the direct link to access it is available on the Get in Touch page of the official website.
- Email: Passengers looking to contact you through Email can fill out the Email form at the website of Turkish Airlines or directly write an email at customer.atl@thy.com (USA). The response time through Email is generally larger than other contact methods. So, opt for other methods if you want to get instant Help.
- Social media: Turkish Airlines has a massive presence on various social media platforms where people can chat, comment, and follow Turkish Airlines. The link to visit the social media page/account is mentioned at the bottom of the official website of Turkish Airlines.
- Fax: Passengers who want to contact Turkish Airlines customer service through fax can write to +90 212 465 21 21. The Airline will contact you as soon as they receive your fax.
- Local office: One of the best opportunities to seek personalized assistance is visiting the local office. However, it is advised to contact customer service to make an appointment.
Is Turkish Airlines customer service 24 hours?
Yes, Turkish Airlines provides 24-hour customer service. Passengers can call Turkish Airlines' 24/7 Call Center and get instant assistance at their preferred time. However, not all the contact services are available 24 hours, and there are office hours timing for contacting through other ways. The office timings are mentioned on the website of Turkish Airlines.
What are the reasons to call Turkish Airlines a live person?
There are instances when passengers are unable to benefit from the self-services. Hence, seek to speak to someone at Turkish Airlines; following are the reasons to call Turkish Airlines and talk to a live person:
- New booking: If a passenger cannot book their flight online through the website of the Airline or is facing any booking-related issues.
- Cancellation: Concerns regarding the cancellation policy, charges, and steps to cancel an existing reservation.
- Modification in the existing booking: When a passenger wants assistance regarding date/time change, seat upgrade, name change, add-ons, etc.
- Special assistance: The special assistance offered by the Airline at the airport for old-aged, unaccompanied minors, pregnant ladies, and others who require special care.
- Payment issues: Any payment-related issues, such as refund, compensation, payment failure, etc.
- Baggage allowance: Assistance regarding the baggage policy, checked baggage, carry-on, special baggage, extra baggage allowance, and fees.
- Cargo shipping: If passengers want to ship their belongings through cargo shipping, they must inform the Airline beforehand.
- In case of no-show: If a passenger cannot catch the flight due to emergency or medical reasons, they should inform the Airline.
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