How to change Viva Aerobus flight?
If your vacation trip was postponed and you need to change the flight ticket. Viva Aerobus permits passengers to modify their reservations. The airline follows flexible guidelines. You are allowed Viva Aerobus flight change online via the web or the mobile device by following the steps shared below:
- Visit the website or the app of the airline.
- Select the My Booking option.
- Enter the reservation code and surname.
- Click on the search to find the booking details.
- Choose the change flight option.
- Edit the details as per your requirement.
- Select the submit button.
Passengers with queries or need to inquire about the guidelines can contact Viva Aerobus customer support. You will be guided by the agents.
How to call Viva Aerobus to change my flight?
The easiest way to connect with the airline is a contact number. You can speak with human customer executives, so dial the Viva Aerobus flight change phone number 1 (866) 359-8482 for access. You choose the language and press the IVR option to connect with the right representatives.
Calling is considered a convenient mode to talk with the agents compared to agents accessible at the ticket counter. You don’t need to visit the airport.
What is Viva Aerobus flight change policy?
Modifying the tickets is easier because you can edit from the comfort of your home online or Viva Aerobus contact number. However, to change the flight, you need to follow Viva Aerobus flight change policy:
- It has been decided that you can’t fly on your scheduled date or route. Passengers are allowed to adjust their flight earlier or later as per their requirements.
- The airline allows a change flight when the ticket is modified 4 hours before the flight schedule. However, you need to pay the fare difference if the new flight ticket is costlier than the original booking price.
- After check-in, travelers can’t edit their reservations. Ensure you reschedule your flight before getting the boarding flight.
- According to the Viva Aerobus policies, passengers with Flex Pass can take an earlier flight free of charge if the new flight is on the same route and seats are available. You need to go to the counter to speak with a live representative to request the change.
- Flyers need to bear the additional cost if they need help through the call center and Viva Stores for their services.
- You can cancel the change flight after paying the cancelation fee. You have to check the fare guidelines accessible on your confirmation ticket.
- Passengers with Zero Fare aren’t permitted to change the name, date, or destination of their bookings.
- In case you have any issues, check the instructions on your ticket. Suppose passengers need to inquire about certain guidelines and can contact customer support for help.
Does Viva Aerobus have 24 hours change policy?
The airline follows a 24-hour policy. Thus, according to the Viva Aerobus flight change policy, flyers are permitted to change bookings without any fee. However, the flight schedule must be 7 or more days to modify your ticket details, and fare differences must be applied.
How much does it cost to change Viva Aerobus flight?
After 24 hours of flight reservation, Viva Aerobus flight change fees apply:
Domestic flight
- If the flight departs more than 24 hours: consider paying $150 when modification is done online. However, the charges go up to $ 175 if help is required from customer service.
- Flight schedule between 24 and 4 hours: ticket modification can cost around $ 200. Over the phone, bear the cost of $ 225.
International flight
- If the flight departs more than 24 hours, you need to pay an online change fee of up to $ 200 for long-haul flights. But you may spend $ 225 for customer support.
- Flight schedule between 24 and 4 hours: a minimum of $ 250 is required to modify your tickets. A live agent may ask you for $ 275 for assistance.
What is a same-day flight change?
Viva Aerobus gives the green light to flyers if they need to change the same-day flight. Passengers can confirm a seat on another flight scheduled on the same day. The policy is applicable for the flights operated by the airline, and the origin and destination must be similar to the original booking. The request should be made 24 hours before the flight departure. Visit the website for more details.
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