How to request a refund from Aeromexico?

How to request a refund from Aeromexico?

After booking with Aeromexico Airlines, if you cannot travel due to any medical issues, the weather is unsayable for travel, the purpose of the bookings gets postponed, etc., you can easily cancel the bookings and apply for a refund. To make the refund request in the finest mode, you must go with the online option, as the online window is open 24 hours. The Aeromexico refund form is the finest option as you will not need to contact any representative, and you can apply for a refund form anywhere. If you want to use this mode to apply for the refund but need details about the online process, then you can use the below points. 

  • Look for the Aeromexico official website. 
  • Then choose the manage booking page and fill in the information of the last name with the booking reference number.
  • Following this, you must select the cancel booking option and then provide the reason for the cancelation.
  • Next, you need to find the refund application form and mention the mandatory details.
  • Further, you must pay the flight cancelation charges by using any online option or your card.
  • The airline will email you to cancel the booking and apply for a refund. 

How to call Aeromexico to get my refund?

If you cannot cancel the booking online and apply for a refund or want information related to refund policies, time taken, etc., you can also take help from Aeromexico customer service. To communicate with them, you have to use the call option as the contact number is available for 24 hours to provide you assistance. For that, you must call this  Aeromexico refund phone number 1 (800) 237-6639, and then select the language in which you are comfortable connecting. Now you need to go through the options of the IVR, and after that, the representative related to that selected IVR will join the call and assist you accordingly. 

What is Aeromexico's refund policy?

Having the information about the refund policies on Aeromexico Airlines is essential as it will help you know whether you will pay the charges for the flight cancelation or receive a complete refund. If you are unaware of the details of refund policies on Aeromexico Airlines, you should go with the points mentioned below. 

  • If you make the flight cancelation request within 24 hours of the reservation, then airlines are eligible to provide you with a complete refund. 
  • But after completing the 24 hours of free cancelation window, you have to pay the charges for the cancelation, and then the airlines will provide you the rest of the amount as a refund. 
  • Some passengers are unable to travel due to medical issues, then. Those travelers need to show their medical certificates from the registered institution. They can make the Aeromexico refund request anytime and are eligible for a complete refund. 
  • Aeromexico Airlines also completely refunds these travelers if they cancel the booking due to a flight delay and the delay occurs due to a fault such as a technical glitch, fewer staff, etc. 
  • If you make the booking using any offers or vouchers, the airlines will provide you a coupon for a refund, which is valid for the next 12 months. 
  • Upon purchasing the tickets, if any travelers apply for insurance, they can cancel the booking without paying any charges and get the complete amount in a refund. 
  • If there are travelers who have nonrefundable fares and cancel the booking after 24 hours of the free cancelation window. 
  • Per the Aeromexico refund policy, you are only eligible to get a refund if you apply for it at least 4 hours before departure. If you cancel the booking and the time left in departure is less than 4 hours, then you are not eligible to get a refund. 

How long does it take to get a refund Aeromexico flight?

The Aeromexico refund time will vary as per the mode you select while making the bookings. Still, if you use the card, airlines provide you a refund within 10 working days, and if you use any alternative mode to make the payments, airlines give you a refund within 15 working days. If you do not receive your refund within this period, you can also communicate with the representatives of the airlines. 

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